| - → iZ3D LLC warrants its iZ3D product to be free from defects in workmanship and materials for One Year, under normal use and service. The warranty is effective from the date of shipping from iZ3D LLC.
- →A readable copy of the original sales receipt is required to be faxed/scanned to the iZ3D RMA Department before a RMA number can be issued.
- → If the iZ3D product has been proven defective within the applicable warranty period, iZ3D LLC will provide repair or replacement of the iZ3D product. iZ3D LLC shall have the sole discretion whether to repair or replace, and the replacement product may be new or reconditioned. All products and parts repaired or replaced by iZ3D LLC, pursuant to this warranty, shall follow the original and remaining warranty period. When iZ3D LLC provides replacement, the defective iZ3D product becomes the property of iZ3D LLC.
- → Warranty service may be requested by contacting the authorized Service Center of iZ3D LLC within the applicable warranty period, and a Return Merchandise Authorization (RMA) Number will be provided along with shipping instructions.
- → After the RMA Number is issued, the defective product must be packaged securely in the original or other suitable shipping package to ensure that it will not be damaged in transit. The RMA number must be prominently marked on the outside of the package. The package must be mailed or otherwise shipped to the authorized Service Center of iZ3D LLC with all costs of mailing/shipping/insurance prepaid by the customer.
- → Any package returned to iZ3D LLC without a RMA number will be rejected and shipped back to the Purchaser at Purchaser's expense, and iZ3D reserves the right in such a case to levy a reasonable handling charge in addition to mailing or shipping costs.
- → Refurbished, open box items, and demo units come with warranty indicated in specifications. They range anywhere between 90 days and 1 year.
THE WARRANTY IS VOID IF THE PRODUCT IS:
- → Damaged through tampering, improper use, negligence, misuse, abuse, or accident.
- → Modified or repaired by anyone other than iZ3D Inc authorized service center personnel.
- → Damaged due to connection to the equipment of other manufacturers, or improper power sources.
- → Physical damage or damages resulting from modification in hardware or performance (e.g., over clocking), improper maintenance, accidents, acts of God, unauthorized servicing, or usage in any unsuitable or abnormal operating environment.
- → The serial number sticker or anti-tampering labels on the system is missing, defaced, or modified in any manner.
- → Unauthorized disassembly or removal of any pre-installed hardware components from the product.
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